Welcome to Marwan Gifts! These Terms and Conditions outline the rules and regulations for using our e-commerce website.
All designs, artwork, and products listed on this website are the property of Marwan Gifts unless otherwise stated. If you have any concerns or queries, please contact us at online@marwangifts.com
- Acceptance of Terms
1.1 By accessing or using our website, you agree to be bound by these Terms and Conditions.
1.2 If you do not agree with any part of these terms, you may not use our services. - Ordering and Payment
2.1 When you place an order on Marwan Gifts, you agree to pay the total amount specified, including product prices, taxes, and shipping fees.
2.2 Payment methods accepted are Visa, MasterCard debit and credit cards in AED, and other methods as displayed at checkout.
2.3 We reserve the right to cancel or refuse any order at our discretion. - Shipping and Delivery
3.1 We strive to process and deliver orders promptly; however, delivery times may vary depending on your location and the shipping method selected.
3.2 Shipping fees are calculated at checkout and may vary based on order size and delivery destination.
3.3 We are not responsible for delays or issues caused by third-party shipping carriers. - Returns and Exchanges
4.1 Due to the nature of our personalized products (such as custom t-shirts, mugs, cushions, keyrings, etc.), returns are only accepted for damaged or defective items.
4.2 Exchanges are facilitated for incorrect items or sizes as per our Exchange Policy.
4.3 Customers are responsible for return shipping costs unless the return is due to our error. - Intellectual Property
5.1 All content on Marwan Gifts, including logos, designs, images, and text, is the property of Marwan Gifts and protected by copyright laws.
5.2 You may not use, reproduce, or distribute our content without prior written consent. - Privacy and Security
6.1 We collect and process personal data in accordance with our Privacy Policy. Your information is kept secure and confidential.
6.2 You are responsible for maintaining the confidentiality of your account credentials and agree to notify us immediately of any unauthorized access. - Limitation of Liability
7.1 Marwan Gifts is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
7.2 While we strive to provide accurate product information, we do not guarantee the completeness or accuracy of all content. - Governing Law
8.1 These Terms and Conditions are governed by the laws of Dubai, United Arab Emirates.
8.2 Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Dubai. - Amendments
9.1 Marwan Gifts reserves the right to modify or update these Terms and Conditions at any time without prior notice.
9.2 Continued use of our website constitutes acceptance of the revised terms. - Refund Policy
10.1 Refunds will be issued only through the original mode of payment. Please allow up to 45 days for the refund transfer to be completed.
10.2 Custom or personalized products are non-refundable and non-returnable, except in cases of manufacturing defects or errors on our part. - Additional Policies
“Marwan Advertising & Publishing LLC” maintains the https://marwangifts.com website
- Visa or MasterCard debit and credit cards in AED will be accepted for payment.
- We will not trade with or provide services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with UAE law.
- Customers under the age of 18 years shall not register as a user of the website and shall not transact on or use the website.
- Cardholders must retain a copy of transaction records and Merchant policies and rules.
- Users are responsible for maintaining the confidentiality of their account.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at: online@marwangifts.com